White Olive Elite Rethymno

This luxurious complex promises a comfortable stay, serene relaxation, and top-notch service. Its architecture, amenities, and prime location make it an ideal destination for a Greek holiday. The White Olive Elite Rethymno features two swimming pools, a pool bar, and a restaurant offering all-inclusive service.

FAQ

Are pets allowed at the hotel?
Unfortunately, pets are not allowed at our hotels.

Are premium drinks included in all-inclusive?
Premium international drinks are not included in the all-inclusive package, but are available at an extra charge.

Are sunbeds and umbrellas by the pool free of charge?
Yes, sunbeds and umbrellas by the pool are free for hotel guests.

Can I book my next stay directly at the hotel? Do you have a loyalty program?
Of course! Our reception team will be happy to assist you with special offers for repeat guests, or you can book directly through our website. We currently offer exclusive discounts and perks for returning guests when booking directly online.

Can I check in early?
Early check-in is subject to availability. If your room is ready upon arrival, we’ll be happy to accommodate you.

Can I print my boarding pass at reception?
Yes, our reception team can assist you with printing travel documents.

Can I rent a car or bike at the hotel? Is there a parking area?
Yes, car and bike rentals can be arranged through our reception. There is a free public parking area just outside the hotel for guests’ use.

Can I request a late check-out?
Late check-out is subject to availability and involves an extra charge. Please check with reception during your stay.

Can special dietary requirements be accommodated?
Our buffet offers a wide selection of dishes to accommodate various dietary preferences, including nut-free, gluten-free, and dairy-free options. All food items are clearly labeled to help guests identify suitable choices. Our restaurant team will be happy to assist you in selecting dishes that meet your dietary needs.
Please note that all meals are prepared in a kitchen where allergens are present. While we take great care to minimize cross-contamination, we cannot guarantee that any dish is completely free from traces of allergens. In cases of severe allergies or medical conditions, we recommend consulting your healthcare practitioner.
To help us better accommodate your needs, please include any dietary requirements in your reservation.

Can the hotel arrange a taxi?
Yes, our reception can arrange a taxi for you at any time.

Do rooms have a safe box?
Yes, safe boxes are available in all rooms with a €10 refundable fee.

Do rooms have air conditioning?
Yes, all rooms are equipped with air conditioning.

Do rooms have balconies or terraces?
Most rooms feature a private balcony or terrace with outdoor furniture.

Do rooms have a hair dryer?
Yes, all guest rooms include a hair dryer.

Do the hotels have swimming pools?
Yes, all our hotels feature at least one swimming pool.

Do the hotels offer all-inclusive packages? What is included?
Yes, all of our hotels operate on an all-inclusive basis.
Our all-inclusive package includes:
• Buffet meals (breakfast, lunch, and dinner)
• Snacks at the pool and bar
• Soft drinks and a selection of local alcoholic beverages during the pool and bar operation hours
You’ll find a detailed drinks menu available at the bar upon arrival.

Do you provide highchairs in the restaurant?
Yes, highchairs are available in the restaurant for young children.

Does the hotel offer excursions?
Yes, excursions and local tours can be arranged through our reception or trusted local partners.

Does the hotel offer ironing facilities?
An iron and ironing board can be provided upon request from reception.

Does the hotel offer lunchboxes?
Yes, lunchboxes can be prepared upon request, usually for excursions. Please inform reception one day in advance until 18:00.

Does the hotel provide bathroom amenities?
Yes, all rooms are equipped with basic bathroom amenities such as shampoo, shower gel, and soap.

Does the hotel provide pool towels?
Yes, pool towels are available for guests. You can request them from the reception with a €10 refundable fee.

Does your hotel provide an infant bed (baby cot)? Is there an extra charge?
Our hotels provide an infant bed (baby cot) in your room upon request. Please ensure this is noted in your booking so we can make the necessary arrangements for your stay.

How much is the Climate Crisis Resilience Fee (previously Environmental Fee)? Can I pay by card or cash? Is it charged per room or per person?
The current Climate Crisis Resilience Fee (CCRF) for the 2025 summer season, as announced by the Greek Government, is €15 per room per night for 5-star hotels and €10 per room per night for 4-star hotels. This fee is paid by guests directly upon arrival, either in cash or by credit card. It is charged per overnight stay, so the total amount is calculated by multiplying the fee by the number of nights stayed.

Is bottled water included in all-inclusive?
One bottle of water is provided complimentary on the first night of your stay. Additional bottled water can be purchased at reception. You’ll also find water stations throughout the hotel where you can refill your bottle.

Is espresso coffee included in all-inclusive?
Espresso coffee is not included but is available at an extra charge.

Is the hotel adults-only?
Some of our hotels cater to families, while others are designed for adults only. Please check your selected hotel’s description for details.

Is there a doctor available at the hotel?
Yes, a doctor is available on call. Please contact reception for assistance.

Is there a dress code for the restaurant?
Yes, smart casual attire is required for dinner. Swimwear is not permitted inside the restaurant.

Is there a laundry service available?
Yes, laundry service is available for an additional charge. Please ask at reception for details.

Is there a luggage room available?
Yes, we offer a luggage storage area for early arrivals or late departures.

Is there a minibar or fridge in the room?
Yes, each room includes a small fridge for your convenience.

Is there parking available?
Yes, free parking is available for hotel guests.

Is Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout the common areas of the hotel.

What are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 11:00.

What are the reception opening hours?
Our reception operates 24 hours a day for your convenience.

What languages are spoken at reception?
Our reception team speaks English and Greek. In some hotels, additional languages such as Polish, German, or French may also be spoken.

What’s the weather like in Greece?
You can view the forecast for your selected hotel here: https://www.meteo.gr/